JetBlue Allergy Policy

Jet Blue Allergy Policy

10/02/2012

"Allergies


» Latex Allergies
» Nut Allergies

 
Latex Allergies
Our cleaners and maintenance group use non-latex products for cleaning the plane. However, there is always a possibility that another customer will bring latex products on the aircraft.

Nut Allergies

JetBlue does not serve peanuts and has no immediate plans to serve peanuts; however, we cannot guarantee that our aircraft or snacks will be 100% free of peanuts, peanut material or peanut products.

"Tree nuts" such as almonds, cashews, pistachios, walnuts, etc. may be served on JetBlue flights.

There is a possibility that some food items served come from facilities that also manufacture products that may contain peanuts, peanut material or peanut products.

We cannot prevent other customers from bringing their own peanuts or peanut products onboard and consuming these items inflight. However, we ask that you inform the head Inflight crewmember upon boarding the aircraft of your severe nut allergy. Upon request, an Inflight crewmember will create a buffer zone one row in front and one row behind the allergic person. The Inflight Crewmember will ask Customers seated in the buffer zone to refrain from consuming any nut containing products they have brought onboard and will not serve any nut containing products to these rows.

JetBlue will offer a full refund to customers for whom these conditions make it impossible to travel."

 

Website: http://help.jetblue.com/SRVS/CGI-BIN/webisapi.dll/,/?St=58,E=0000000000096405019,K=4010,Sxi=2,Case=obj(3071)